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How to order furniture
To order a piece of furniture from City Joinery, please give us a call, write to us by email, fax or postal mail, or come visit our Brooklyn showroom.
Many clients visit the showroom or see us at a trade show and order an existing design, choosing materials from among our samples. Basic adjustments in size can be made to most pieces. Lead time is 12-16 weeks and a 50% deposit is required.
Others are unable to visit the showroom but have a clear idea of what they want from our website or brochure. We can communicate remotely, sending wood samples by mail and completing the process without having to meet. Again, lead time is 12-16 weeks and a 50% deposit is required.
Creating something unique
Some customers wish to have furniture designed for them, tailored to their specific space or needs. We begin the process by gathering with the client all the information needed to understand the project. This can include room dimensions, floor plans, photographs from a customer's home, or reference images torn from magazines.
Most people prefer to sit down with us in person, pencil and paper in hand, to work out the design. Others communicate with us remotely, and we exchange ideas via email or fax. A visit to our showroom may include consultation of our extensive design library. We refer to websites together, sometimes in tandem over the phone. It's an open-ended process.
Ultimately, we arrive at a description of the project's scope and an estimated cost in the form of a written proposal. Once the proposal is signed and a 10% design deposit is paid, City Joinery draws the piece(s) in detail. We discuss the drawings in person or over the phone, and work out specific materials choices through exchanging samples. When the design is finalized and approved, we require an additional 50% fabrication deposit. From this point, lead time is 10-16 weeks. As always, we welcome you to come visit our studio while your piece is under construction.
On all pieces, final payment is due prior to delivery.
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